Pivacy Policy

At Pavilion Marquees Australia, we are committed to protecting the privacy and security of your personal information. Our Privacy Policy outlines the types of data we collect, why we collect it, and how we ensure its security.

Information We Collect:

  • Contact Information: When you inquire about our services or place an order, we may collect your name, email address, phone number, and mailing address.
  • Event Details: To better understand your requirements and provide tailored solutions, we may collect information about your event, including the date, location, and specific preferences.
  • Payment Information: If you purchase or book with us, we may collect payment information such as credit card details or bank account information. Please note that we do not store payment information after completing the transaction.

How We Use Your Information:

  • To Provide Services: We use the information you provide to fulfil your requests, process orders, and deliver our services to you.
  • Customer Support: Your contact information may be used to communicate with you regarding your inquiries, orders, or any support-related issues.
  • Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, newsletters, or updates about our products and services. You can opt out of these communications at any time.
  • Improving Our Services: We may analyze customer data to improve our products, services, and overall customer experience.
  • Data Security:
  • Secure Storage: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • Encryption: Your sensitive information, such as payment details, is encrypted using secure socket layer technology (SSL) during transmission to ensure its confidentiality.
  • Access Control: Access to your personal information is restricted to authorized personnel only, who are required to maintain the confidentiality of your data.

Sharing Your Information:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, processing payments, or managing our website. These service providers are contractually obligated to safeguard your data and use it only for specified purposes.
  • Legal Compliance: In certain circumstances, we may be required to disclose your personal information to comply with legal obligations, such as responding to lawful requests from government authorities or court orders.

Your Rights:

  • Access and Correction: You have the right to access and update the personal information we hold about you. If you believe that any information we have is inaccurate or incomplete, please contact us to request corrections.
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in the emails or contacting us directly.

Children’s Privacy:

  • Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy:

  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at Pavilion Marquees Australia

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

 

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